RETURN POLICY
Easy 7-day returns, no questions asked
7-Day Window
Returns accepted within 7 days of delivery
Free Returns
We arrange free pickup from your doorstep
Quick Refunds
Refunds processed within 5-7 business days
Eligibility
Items must be returned within 7 days of delivery. Products must be unused, unwashed, and in their original packaging with all tags intact. Sale items, innerwear, and accessories are not eligible for returns.
How to Initiate a Return
1. Log in to your account and go to My Orders.
2. Select the order and click "Return/Exchange".
3. Choose the item(s) and reason for return.
4. Our team will arrange a pickup within 1–2 business days.
5. Once we receive and inspect the item, we'll process your refund or exchange.
Refund Process
Approved refunds are processed to your original payment method within 5–7 business days. For Cash on Delivery orders, refunds are processed via bank transfer or UPI. You will receive an email confirmation once the refund is initiated.
Exchanges
We offer free size exchanges. If you'd like to exchange for a different size or colour, follow the same return process and mention your preferred exchange item. Exchanges are subject to availability.
Damaged or Defective Items
If you receive a damaged or defective product, please contact us within 48 hours of delivery with photos. We will arrange an immediate replacement or issue a full refund, including shipping charges.
Non-Returnable Items
The following items cannot be returned: innerwear, accessories, customized products, items damaged due to misuse, and products without original tags or packaging.